Terms & Conditions

Last updated: March 2026

Welcome to Ezylyfe Solutions. By browsing our website, placing an order, or communicating with us through any channel (WhatsApp, email, phone), you agree to the following terms and conditions. Please read them carefully.

1. About Us

Ezylyfe Solutions is a clothing and lifestyle brand based in India. We sell curated clothing and accessories through our website and direct communication channels. Orders are placed via WhatsApp or email, and payments are processed through secure payment links powered by Cashfree Payments.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years of age, or have parental/guardian consent.
• The information you provide (name, address, contact details) is accurate and complete.
• You are authorized to use the payment method you select.

3. Products & Pricing

• All products displayed on our website are subject to availability.
• Prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
• We reserve the right to modify prices at any time without prior notice. However, price changes will not affect orders that have already been confirmed and paid for.
• Product images are for illustration purposes. Actual colors may vary slightly due to screen settings and lighting conditions.
• We make every effort to describe our products accurately, but we do not warrant that product descriptions or images are error-free.

4. Orders & Payment

• Orders are placed by contacting us via WhatsApp or email with your selected product(s).
• Once we confirm availability, we will share a Cashfree Payment Link for secure payment.
• Accepted payment methods include: UPI (Google Pay, PhonePe, Paytm), credit cards, debit cards, net banking, and wallets.
• An order is confirmed only after successful payment. You will receive a confirmation via WhatsApp/email.
• We reserve the right to refuse or cancel any order at our discretion (e.g., if a product is out of stock, pricing error, or suspected fraudulent activity). In such cases, a full refund will be issued.

5. Shipping & Delivery

Please refer to our Refund, Cancellation & Shipping Policy for detailed information about shipping timelines, delivery areas, and related terms.

6. Returns, Refunds & Cancellations

Please refer to our Refund, Cancellation & Shipping Policy for complete details on return eligibility, refund process, and cancellation terms.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Ezylyfe Solutions and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any content from this website without our prior written consent.

8. User Conduct

When using our services, you agree not to:

• Provide false or misleading information.
• Use our services for any unlawful purpose.
• Attempt to interfere with the proper functioning of our website.
• Engage in abusive, threatening, or harassing behavior towards our team.
• Place fraudulent orders or use stolen payment methods.

9. Limitation of Liability

To the maximum extent permitted by law:

• Ezylyfe Solutions shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
• Our total liability for any claim shall not exceed the amount paid by you for the specific order in question.
• We are not responsible for delays or failures caused by events beyond our reasonable control (force majeure), including natural disasters, strikes, government actions, or courier service disruptions.

10. Third-Party Services

Our website and services may involve third-party providers:

• Cashfree Payments: Handles all payment processing. Their terms and privacy policy apply to payment transactions.
• Courier/logistics partners: Handle shipping and delivery. We are not responsible for delays caused by courier services, though we will assist in resolving any issues.
• WhatsApp/Meta: Communication through WhatsApp is subject to WhatsApp's terms of service.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the revised terms.

13. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in India.

14. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.